If auto insurance coverage is on your mind and you’re looking for the best company, consider Allstate, State Farm or Geico. According to a new survey conducted by Market Force Information, a customer intelligence and customer experience management solutions firm, these three car insurance companies are among the most reputable in the nation.

Claims Processing, Price Improve Insurer Reputations
The survey, which looked at auto insurance preferences and trends, found that both Allstate and State Farm had the best reputations in the industry, earning 21 percent of the votes each. Geico also ranked very high, receiving 14 percent of the votes, while USAA and Progressive earned 6 percent of votes each.

The key reason that Allstate and State Farm ranked so high for reputation was their ability to process auto insurance claims well. Among the 18 percent of survey respondents who reported filing a claim with their providers, 85 percent said they were satisfied with the way their claims were processed.

Another major determinant in what gave insurers better reputations was the price they charged. In the survey, 59 percent of participants said their decision to go with an insurer was their price. In addition, many respondents said that insurers remained in their good graces if they offered complete services and received recommendations from loved ones.

Looking for Auto Insurance?
If you’re looking for auto insurance, using a survey based on customer satisfaction and insurer reputation is a good starting point, but it’s important to not stop there. In order to ensure you find the right coverage for you, it’s good to also do the following: